Order Processing & Shipping:

Orders are processed and shipped within 24 hours. Delivery takes 12-15 business days, depending on the destination.

Shipping Costs:

We offer free worldwide shipping on all orders. No additional shipping charges apply at checkout.

Delivery Timeframe:

On average, orders are produced and shipped from our facility within 7 business days after purchase. Standard shipping/transit times apply:

  •  12-15 business days (depending on the destination).
Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email with a tracking code. You can use this code to track your order online at any time.

Delivery Method:
    • For orders below $1000 USD, we will deliver your order to your doorstep without requiring a signature.
    • For orders above $1000 USD, a signature will be required upon delivery.
Proof of Delivery:

We will provide proof of delivery upon request. However, if a parcel is lost or stolen after delivery, we will not be responsible and cannot offer refunds or replacements.

Dispute Policy:

    • Disputes will not be accepted before delivery. Customers must wait until the order is delivered and check the product within 2 days of delivery to report any issues.
    • We are committed to resolving all issues fairly and promptly. However, customers must follow the proper procedures outlined in this policy to ensure a smooth resolution process. Please contact us at [email protected]
Incorrect or Damaged Items:

If you receive an incorrect or damaged item, please contact us at [email protected] within 2 days of delivery. For incorrect sizes, we will require 3 images (e.g., chest size, length, and sleeve size) as evidence. Once verified, we will send you the correct product at no additional cost.

Customer Responsibility:

Customers are responsible for providing accurate shipping information during checkout. We are not liable for delays or failed deliveries caused by incorrect addresses.

  • Customers are encouraged to track their orders using the provided tracking code and contact their local post office if the package is marked as “delivered” but not received.
 Important Notes:
  • We ship products worldwide from our various warehouses.
  • Delivery times may vary during peak seasons (e.g., Christmas and holidays).
  • For orders marked as “delivered” but not received, please check with your local post office or neighbours before contacting us.